Post by Sage Aurora on May 10, 2011 14:51:05 GMT -8
HARASSMENT Procedure
Bonnie "Mesanna" Armstrong
10 May 2011 18:11:18 EST
By GM Acheren
Verbal Harassment is almost by definition a frustrating experience for those affected. Unfortunately we continue to see a few mistakes that turn many potentially valid harassment reports into situations we cannot assist with. As your glorious GM overlords we suggest following the steps below to avoid these problems:
6. You will be prompted to enter some details about who and what you are reporting. Keep this short and to the point. For example: "Acheren will not stop calling my llamas fat".
7. Select the harassing player as a target. There are a number of ways to add targets, the most common methods are "Target Involved Players" which allows you to simply click on the character you wish to report and "Type Names of Involved Players" which allows you to type in the character name even if they are no longer online. You can always include a target, even if the other player has left the area or gone offline. This is the second most common mistake because with no target included the GM cannot see the chat logs and may not even be able to determine who exactly you are reporting. As a result the GM will not be able to investigate your report in any way and your petition will be closed.[/ul]
Disruptive Behavior:
Be aware that in addition to the Verbal Harassment policy there is also a separate Disruptive Behavior policy. Disruptive Behavior applies to the use of Vulgarity, Racism, and Objectionable Content in public chat channels such as the General channel. Unlike Verbal Harassment you do not need to ask players to stop or take any other additional steps prior to reporting this behavior. Unlike the default channels we do not tolerate the use of profanity in public chat channels so for Disruptive Behavior you may simply witness a player using vulgarity a few times in a public channel and skip straight to reporting them. For rather obvious reasons this means you should avoid responding to such players with more vulgarity in those same public chat channels lest you both end up in jail.
Other Articles:
What is verbal harassment: support.ea.com/app/answers/detail/a_id/2665
How do you report harassment: support.ea.com/app/answers/detail/a_id/2667
What is EA's Harassment Policy: support.ea.com/app/answers/detail/a_id/2093
__________
Source: www.uoherald.com/node/378
Bonnie "Mesanna" Armstrong
10 May 2011 18:11:18 EST
By GM Acheren
Verbal Harassment is almost by definition a frustrating experience for those affected. Unfortunately we continue to see a few mistakes that turn many potentially valid harassment reports into situations we cannot assist with. As your glorious GM overlords we suggest following the steps below to avoid these problems:
6. You will be prompted to enter some details about who and what you are reporting. Keep this short and to the point. For example: "Acheren will not stop calling my llamas fat".
7. Select the harassing player as a target. There are a number of ways to add targets, the most common methods are "Target Involved Players" which allows you to simply click on the character you wish to report and "Type Names of Involved Players" which allows you to type in the character name even if they are no longer online. You can always include a target, even if the other player has left the area or gone offline. This is the second most common mistake because with no target included the GM cannot see the chat logs and may not even be able to determine who exactly you are reporting. As a result the GM will not be able to investigate your report in any way and your petition will be closed.[/ul]
Disruptive Behavior:
Be aware that in addition to the Verbal Harassment policy there is also a separate Disruptive Behavior policy. Disruptive Behavior applies to the use of Vulgarity, Racism, and Objectionable Content in public chat channels such as the General channel. Unlike Verbal Harassment you do not need to ask players to stop or take any other additional steps prior to reporting this behavior. Unlike the default channels we do not tolerate the use of profanity in public chat channels so for Disruptive Behavior you may simply witness a player using vulgarity a few times in a public channel and skip straight to reporting them. For rather obvious reasons this means you should avoid responding to such players with more vulgarity in those same public chat channels lest you both end up in jail.
Other Articles:
What is verbal harassment: support.ea.com/app/answers/detail/a_id/2665
How do you report harassment: support.ea.com/app/answers/detail/a_id/2667
What is EA's Harassment Policy: support.ea.com/app/answers/detail/a_id/2093
__________
Source: www.uoherald.com/node/378